I think what Philipp wants, is "single sign on". I've never done this, but there was a discussion about this a few weeks ago, so you might try to search in the archives. If I remember correctly, there was some additional software to be installed to make it work. Mit freundlichen Grüßen Marina Henn ____________________ Netzlink Informationstechnik GmbH Heinrich-Büssing-Ring 42 D-38102 Braunschweig Telefon: 0531-7073430 Telefax: 0531-7073459 eMail: henn@netzlink.com www.netzlink.com Geschäftsführung: Harald Lies, Tamara Ostermann, Sven-Ove Wähling Amtsgericht Braunschweig HR B 4896, USt-IdNr. DE 202670390 Die Zukunft ist mobil beste Qualität zum besten Preis - www.mobilliger.de Besuchen Sie unsere Veranstaltungen -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Shawn Beasley Gesendet: Mittwoch, 25. April 2007 13:33 An: otrs@otrs.org Betreff: [otrs] Re: Authentication against Win2000 Domain Bieber Philipp schrieb:
Hi List! I am looking into OTRS to use it as a ticketing system in my company. So far it seems as if it's a real nice choice. The problem I am having at the moment is this: I do know that there is the LDAP authentication against a Win 2000 Domain, but is there a possibility to use the user's Windows logon name to access OTRS? An example: A user has a request and goes to the otrs interface the first time. He/She does not have to login but is identified by the logon name of the Windows mashine.
We don't want the user to be forced to login every time he/she visites the site...
I would appreciate any help! Thank you. Cheers
Philipp Bieber ----------------------------------- Organisation/EDV - Systemadministration
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http://doc.otrs.org/1.3/de/html/ldap-integration.html I hope this helps Shawn _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/