Hi All, I have setup LDAP and all works fine, but the customer information is not working . The link below is where I get page cannot be displayed. http://server/otrs/index.pl?Action=AdminCustomerUser;Nav=Agent Also when we create tickets the LDAP customer information is not populated when creating a ticket. Anything we can check? Simon Allison IT Services South Downs College ********************************************************************** This message may contain privileged and confidential information. It is intended solely for the person to whom it is addressed. If you are not the intended recipient, please notify the sender and delete the message immediately. The text in this e-mail and any attachments should not be altered or tampered with in any way. Any views expressed in this message are those of the individual sender and do not necessarily reflect the views of South Downs College. **********************************************************************