Hi List, I'm seeing this after logging into OTRS 2.1.7 for the first time after installation using the default credentials:
Can't use an undefined value as an ARRAY reference at ../..// Kernel/System/Config.pm line 195.
I installed from source onto a shared linux-based webhosting account w/ ssh access and Apache 1.3. The perl module check comes up fine, index.pl can successfully display the login screen. I had to use the manual process for database setup as well since I don't have admin rights. Looking at the screenshots, it appears that installer.pl additionally sets some non-database config values (System FQDN, ...), is there any critial setting I might have missed? perl -cw Kernel/ Config.pm comes back with an OK, here's what I set: $Self->{'DefaultLanguage'} = 'de'; $Self->{LogModule} = 'Kernel::System::Log::File'; $Self->{'LogModule::LogFile'} = '/path/to/otrs-2.1.7/log/ otrs.log'; # anonymized $Self->{FQDN} = 'otrs.mydomain.net'; # anonymized $Self->{ScriptAlias} = 'cgi-bin/'; $Self->{AdminEmail} = 'bierbaum@tag-am-meer.com'; $Self->{'Frontend::ImagePath'} = '/images/Standard/'; $Self->{'SystemID'} = 10; $Self->{'SecureMode'} = 1; $Self->{'Organization'} = 'TestOrg'; $Self->{'DefaultCharset'} = 'iso-8859-1'; Any pointers? Thanks, Simon