Hi all! On Wed, Jul 23, 2003 at 10:44:50AM +0500, Imran Ali wrote:
in contrast to you Jonathan, my problem got solved by assigning $Self-> {CheckEmailAddresses} to 0 (default is 1) in default.pm. though the comments for this command suggests that it checks the syntex of the email address enterd but i think tht the errors i had is some thing to do with the email configuration as the email address was valid. so which file(s) do i have to look into for solving that?.
The error message was: | [Tue Jul 22 14:53:50 2003] [error] connection failed at | d:/otrs/Kernel/System/CheckItem.pm line 68 Right? "CheckEmailAddresses" means to check used email addresses with rfc822 syntax and if there exists an mx (mail exchanger) dns entry. mx check requireds a working dns setup for external hosts on your machine (I think that's the problem). And "connection failed at d:/otrs/Kernel/System/CheckItem.pm line 68" means that your machine wasn't able to connect to your dns server (maybe dns isn't configured on your machine). "$Self->{CheckMXRecord} = 0;" should also help. PS: mx check is helpful to find spam email or emails with typos.
Thanks again to Daniel , Peter , Jonathan for thr posts.
Ohh ja, thanks to all! :)
Regards Imran Ali
-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --