it seens to be all done
i can't check many logs because it's running on a shared hosting
server, so logs runs fast
is there a way to just "copy" one user with other name (and then
change the E-Mail)? because it's working for one user, but not for the other
thanks
RK> On Thursday, June 10, 2004 7:16 AM
RK> MEGA Hospedagem
forgot to mention, that was done (in fact, when I created the user)
any other ideas?
RK> Does the user receive mails from OTRS at all, ie. is the used email RK> address correct? RK> Do other users receive notifications? RK> What does the log say at the time a ticket is created (default: syslog, RK> Win32: var/log/otrs.log)? RK> What does your SMTP server's log say? RK> Is the language used by the user among the list defined in RK> $Self{DefaultUsedLanguages} (in Config.pm)? RK> Regards, RK> Robert Kehl RK> -- RK> ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg RK> http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 RK> _______________________________________________ RK> OTRS mailing list: otrs - Webpage: http://otrs.org/ RK> Archive: http://lists.otrs.org/pipermail/otrs RK> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs RK> Support oder Consulting für Ihr OTRS System? =>> http://www.otrs.de/