Thank you.
Which settings?
I have found out this lines:

# enable this if you use oracle
#use DBD::Oracle ();
#use Kernel::System::DB::oracle;

And the problem with closing tickets are not permanently, it appears sometimes.

09.08.2011 11:22, Shawn Beasley пишет:

Marat,

I tip that you are using Oracle. You need to put your ENV setting for Oracle settings in $HOME/scripts/apache2-perl-startup.pl

On Aug 9, 2011, at 7:18 , Marat Rabidinov wrote:

Traceback (28632):
   Module: Kernel::System::Time::TimeStamp2SystemTime (v1.57) Line: 318
   Module: Kernel::System::Ticket::Article::ArticleGet (v1.274.2.2) Line: 1514
   Module: Kernel::Modules::AgentTicketAttachment::Run (v1.32) Line: 59
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 853
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46
   Module: (eval) (v1.89.2.1) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.89.2.1) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.89.2.1) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

///shawn
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-- 
----------------------------------
Marat Rabidinov
SaimaTelecom
Bishkek, Kyrgyzstan
tel. +996 312 900159
e-mail: m.rabidinov@saimatelecom.kg
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