Hi,

In SysConfig you can edit default notifications parameter for all agents.
Show here Ticket -> Frontend::Agent::Preferences
Configure DataSelected to 1 (=Yes)

Hope it's you want.


Le 08/04/2010 13:15, Claudio Tassini a écrit :
Hi guys

is there a way to set the default preferences that should be set for a newly created user? I use LDAP authentication so I don't manually create users inside OTRS, but I would need that new users have all the notifications enabled by default and I can't find how to do it in SysConfig as I did with the theme and language.

Alternatively, maybe there's a way to configure the AuthSyncModule to set the db fields:
UserSendMoveNotification
UserSendFollowUpNotification
UserSendNewTicketNotification
UserSendLockTimeoutNotification

to "1" when syncing users? 

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Claudio Tassini
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