Hello OTRS,<br><br>when i access otrs i always got an error wether otrs cannot find a file. But if i checked in server, the files can be found,exacly the same path from error message. <br><br>EXAMPLE:<br><br><font size="2"><code>Backend ERROR: OTRS-CGI-29 Perl: 5.10.1 OS: freebsd Time: Mon Oct 10 12:56:27 2011<br>

<br><span style="background-color: rgb(255, 0, 0);">
 Message: Module Kernel/Modules/AdminCustomerUser.pm not found!</span><br>
<br>
 Traceback (96910): <br>
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.58) Line: 188<br>
   Module: Apache::ROOT::otrs::index_2epl::handler (v1.89) Line: 45<br>
   Module: (eval) (v2.01) Line: 149<br>
   Module: Apache::Registry::handler (v2.01) Line: 149<br>
</code></font><br>what actually the problem is? please help...<br><br>i&#39;m using freebsd and apache<br><br>br,<br>toha<br>