OK...
 
(1) I presume you mean that you have looked at not edited Config.pm?
(2) this is a windows box?,
(3) with OTRS and MS-SQL installed on the same box?,
(4) You have looked through the MS-SQL and there are no otrs databases? (show databases;)
 
... hum
 
 Does your AD have an otrs user?
 
Is there an installation of win32 mysql or another instance of MS-SQL running on the system?   I am not familiar enough with OTRS to remember where the designation for what db OTRS is connecting.  Probably can log in and see what localhost connections are being created.(?)
 
LQ
 


From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of BCWINFO
Sent: Saturday, February 09, 2008 2:48 PM
To: User questions and discussions about OTRS.org
Subject: [Spam] Re: [Spam] Re: [otrs] I lost all admin power into OTRS!!!

Ok LQ.
 
I have edited Config.pm:
 
  # database settings                                    #
    # ---------------------------------------------------- #
    # DatabaseHost
    # (The database host.)
    $Self->{'DatabaseHost'} = 'localhost';
    # Database
    # (The database name.)
    $Self->{'Database'} = 'otrs';
    # DatabaseUser
    # (The database user.)
    $Self->{'DatabaseUser'} = 'otrs';
    # DatabasePw
    # (The password of database user. You also can use bin/CryptPassword.pl
    # for crypted passwords.)
    $Self->{'DatabasePw'} = 'hot';
    # DatabaseDSN

I think that this tells me that the name of my database is really OTRS as I thought. Right?
 
However, unhappily, I still could not find it into SQL Querry Analizer.
 
What a hell!