Hi,

On 21.06.2010, at 18:57, José Luis Rodríguez García wrote:

When OTRS sends a notification, it quotes the messages with the symbol '>'

¿How can I disable this behavour?

I have tried to disable and assign an empty value to Ticket::Frontend::Quote, but without success.

try SysConfig -> Ticket -> Frontend::Agent::Ticket::ViewCompose


Freundliche Grüße / Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

http://webint.cryptonode.de / a Fractal project