hi,

first my setup:

otrs 2.4.7

win 2003

mssql 2008

perl 5.10

apache 2.2.10

mod_perl 2.0.4/dev

we are experiencing that sending emails with large attachments (> 5MB) through otrs takes very long. i am talking about 2 minutes or even more... 4 minutes when the attachment ist about 10MB. i tried to change the storage placement from DB to FS, but it didn’t change anything. unfortunately i don’t get any more specific informations in the log files.

does anyone have some similar issues or maybe someone of you guys has a solution to this problem ?

thanks for your help.

regards,

patrick.