Hi all,

The permission went OK, and with permissions ok I was able to:

1) Change parameters in “sysconfig”

2) Create a new process, synchronize and then create a new ticket from process (wow!)

Still fighting with the un-ability to create a new ticket.

No errors in /var/log/messages

My header looks like:

So no drop down menu or whatever.

I followed MG suggestion (reset configuration on Frontend::Customer::ModuleRegistration)

CustomerFrontend::Module###CustomerTicketOverview was not default, I reset it.

The others where “default” (no circular arrow)

Now it works J

Don’t know why it broke.

I have some not compatible add-ons (multiserviceselect, diynamictickettemplate, EscalationSuspend ) and I disabled the “company ticket”.

But now I can enjoy testing 3.2 (until OTRS release the updated packages, then I will work on production).

Thanks,

Massimo

Massimo Bianchi

Npo Sistemi S.p.A. - Gruppo Npo

S.S.11 Padana Superiore 28

20063 Cernusco S/Naviglio MI

Tel: +39 02 92596.322

Cell: +39 348 5852275

Fax: +39 02 92140548

Skype: massimo.bianchi