It doesn't seem to be a big showstopper but nevertheless bash-completion is a dependency that cannot be fulfilled: # zypper install otrs-5.0.9-01.noarch.rpm Loading repository data... Reading installed packages... Resolving package dependencies... Problem: nothing provides bash-completion needed by otrs-5.0.9-01.noarch Solution 1: do not install otrs-5.0.9-01.noarch Solution 2: break otrs-5.0.9-01.noarch by ignoring some of its dependencies Choose from above solutions by number or cancel [1/2/c] (c): 2 Resolving dependencies... Resolving package dependencies... The following NEW packages are going to be installed: apache2-mod_perl otrs perl-AppConfig perl-Convert-ASN1 perl-Crypt-SSLeay perl-Encode-HanExtra perl-File-HomeDir perl-Net-DNS perl-Net-IP perl-Template-Toolkit perl-Text-CSV_XS perl-Tie-IxHash perl-XML-LibXSLT perl-ldap The following packages are not supported by their vendor: otrs perl-Encode-HanExtra perl-Template-Toolkit perl-Text-CSV_XS perl-XML-LibXSLT 14 new packages to install.