23 May
2003
23 May
'03
1:01 p.m.
Hi all, Is it safe to use counter "reset" of such kind, after deleteting all artickes/tickets from db?; echo 1 > /opt/otrs/var/log/TicketCounter.log I've noticed that: delete from article; delete from article_attachment; delete from article_plain; delete from ticket_history; delete from ticket; Don't delete autoincrements in those tables, so TickedID, ArticleID are still not reset Regards, Alex