Hello,

I've got this error messages:



$HOME/bin/PostMasterPOP3.pl >> /dev/null


ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time: Mon Apr  7 17:20:03
2008

Message: Need User or UserID!

Traceback (4215):
   Module: Kernel::System::User::GetUserData (v1.64.2.1) Line: 128
   Module: Kernel::System::Ticket::Article::SendAgentNotification
(v1.147) Line: 1785
   Module: Kernel::System::Ticket::Article::ArticleCreate (v1.147)
Line: 415
   Module: Kernel::System::PostMaster::FollowUp::Run (v1.54) Line:
217
   Module: Kernel::System::PostMaster::Run (v1.65) Line: 292
   Module: main::FetchMail (v1.25) Line: 206
   Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.25) Line: 125


$HOME/bin/PostMasterPOP3.pl


DBD::mysql::db do failed: Got a packet bigger than
'max_allowed_packet' bytes at /opt/otrs/Kernel/System/DB.pm line 387.
ERROR: OTRS-PM3-41 Perl: 5.8.8 OS: linux Time: Mon Apr  7 15:10:03
2008

Message: Got a packet bigger than 'max_allowed_packet' bytes, SQL:
'INSERT INTO article_plain  (article_id, body, create_time,
create_by, change_time, change_by)  VALUES  (26096, ?,
current_timestamp, 1, current_timestamp, 1)'

Traceback (3321):
   Module:
Kernel::System::Ticket::ArticleStorageDB::ArticleWritePlain (v1.45)
Line: 207
   Module: Kernel::System::PostMaster::FollowUp::Run (v1.54) Line:
252
   Module: Kernel::System::PostMaster::Run (v1.65) Line: 292
   Module: main::FetchMail (v1.25) Line: 206
   Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.25) Line: 125



Does anybody know whats wrong?

openSUSE 10.3, OTRS  2.2.5

Regards,
Patrick