
My OTRS system is up and running, but I seem to be having troubles getting the IMAP mail service for the PostMaster Mail Account to work. I've verified that the IMAP account itself is working, and double-checked the credentials several times, however, I keep getting this error when I try 'run now': Error: IMAP: Can't connect to emmail02.leapfrog.local Comment: Bug Report: Top of Form Bottom of Form Traceback: ERROR: OTRS-CGI-01 Perl: 5.8.8 OS: linux Time: Tue Sep 9 15:09:06 2008 Message: IMAP: Can't connect to emmail02.leapfrog.local Traceback (9635): Module: Kernel::System::MailAccount::IMAP::Fetch (v1.5) Line: 72 Module: Kernel::System::MailAccount::MailAccountFetch (v1.5) Line: 369 Module: Kernel::Modules::AdminMailAccount::Run (v1.5) Line: 62 Module: Kernel::System::Web::InterfaceAgent::Run (v1.33) Line: 824 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.87) Line: 47 I assume this is the result of some sort of server configuration oversight. I'm running on CentOS 5, I have iptables and SELinux enabled. Can anyone point me in the right direction as to how to troubleshoot this further? Thanks. -Aaron Aaron M. Long NOC Engineer Leapfrog Enterprises, Inc. 6401 Hollis Street Emeryville, CA 94608