Why do you want to send an email to a system address? Wouldn't it be better to create a ticket or an article in OTRS?

The check is done here: https://github.com/OTRS/otrs/blob/706d20aaab431d594e237a2c74d51ed48b19201c/Kernel/Modules/AgentTicketCompose.pm#L480

 
Am 08.02.2018 um 09:37 schrieb Gökhan Öner:
Hi all,

We have recently updated OTRS 5.0.26 from OTRS 4. After the update we have
faced with a issue. When we try to send an e-mail to an address, a pop-up
appears saying : *"This address is registered as system address and cannot
be used" * if the address is registered as a queue address.

I have googled it, searched at otterhub but found no answer. Is there a way
to disable this feature or send e-mails to system addresses?

Thanks in advance.


*Gökhan Öner*
Information Technology
Sabancı University
gokhanoner@sabanciuniv.edu <E%3Agokhanoner@sabanciuniv.edu>




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