Not much, here's the output from the latest entries regarding otrs.
Pretty much the same errors reported on the webpage.
Maybe I should try to get the webserver running as otrs/otrs and see if that
helps, don't know
if it is possible though.
[error_log]
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] ERROR: OTRS-CGI-10
Perl: 5.8.5 OS: linux Time: Wed Jun 7 16:35:01 2006, referer:
http://<hostname>/index.pl?Action=Admin
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] , referer:
http://<hostname>/index.pl?Action=Admin
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Message: Can't write
/opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!, referer:
http://<hostname>/index.pl?Action=Admin
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] , referer:
http://<hostname>/index.pl?Action=Admin
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Traceback (23777): ,
referer: http://<hostname>/index.pl?Action=Admin
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Module:
Kernel::System::Config::WriteDefault (v1.45) Line: 183, referer:
http://<hostname>/index.pl?Action=Admin
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Module:
Kernel::Modules::AdminSysConfig::Run (v1.38) Line: 54, referer:
http://<hostname>/index.pl?Action=Admin
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Module:
Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651, referer:
http://<hostname>/index.pl?Action=Admin
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] Module:
/opt/otrs/bin/cgi-bin/index.pl (v1.80) Line: 47, referer:
http://<hostname>/index.pl?Action=Admin
[Wed Jun 07 16:35:01 2006] [error] [client <hostname>] , referer:
http://<hostname>/index.pl?Action=Admin
[access_log]
<hostname> - - [07/Jun/2006:16:36:17 +0300] "GET
/index.pl?Action=AdminSysConfig HTTP/1.1" 200 10203
"http://<hostname>/index.pl?Action=Admin" "Mozilla/5.0 (Windows; U; Windows
NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4"
<hostname> - - [07/Jun/2006:16:36:21 +0300] "GET
/otrs-web/images/Standard/up.png HTTP/1.1" 304 -
"http://<hostname>/index.pl?Action=AdminSysConfig" "Mozilla/5.0 (Windows; U;
Windows NT 5.1; en-US; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4"
--Robertino
On 6/7/06, Nils Breunese (Lemonbit Internet)
Robertino Hermansson wrote:
I have a different OTRS installation on another machine (Fedora Core 3) where httpd runs as the otrs group/user and that is working fine. But that's just a test installation in lab environment.
More idéas?
I installed OTRS on CentOS 4 using the RedHat RPM and that worked without having to run SetPermissions.sh. What do your webserver logs say?
Nils Breunese._______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system?