----- Original Message -----

From: Neil Lehouillier

To: User questions and discussions about OTRS.

Sent: Tuesday, January 06, 2004 12:24 PM

Subject: RE: [otrs] Overloaded otrs queue

It seems that I don't.  Where can I locate this program?

 

Neil

-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Sam Nadeau
Sent: Tuesday, January 06, 2004 9:59 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Overloaded otrs queue

Do you have phpmyadmin installed ??

 

I could help you solve this issue easily.

 

Sam

----- Original Message -----

From: Neil Lehouillier

To: otrs@otrs.org

Sent: Tuesday, January 06, 2004 11:50 AM

Subject: [otrs] Overloaded otrs queue

I have a small question…..

How do you manual go into mysql and delete messages in the raw queue?  It seems that over the holidays the otrs system created 88000 messages and put them in the raw queue.  Now I can't even get otrs working properly anymore.  I want to manual go into the mysql database and delete all the messages in the raw queue.  Does anyone know how to do this?

Thanks….

Neil

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