Re: [otrs] : Auto send Statistics by mail weekly

Example: go to $OTRS_HOME/var/cron and add your own text file, e.g. marcel_stats Use these contents (e.g. for quarterly reports): 1 0 1 1,4,7,10 * /opt/otrs/bin/otrs.GenerateStats.pl -n 10101 -r your@email.adddressmailto:your@email.adddress -s otrs@from_address -m 'OTRS Quarterly Report' -f Print The –n number is the report ID which you can find through the interface. Sander