
2 Mar
2011
2 Mar
'11
9:28 p.m.
Dear José, you need to setup the default services (same frontend, on the very left hand side) Cheers, Nils On 02.03.2011, at 19:42, José Francisco Luis Medina wrote:
Within a short time we turn on the "services"in our OTRS, I can verify that the service and Customer users to be assigned in Customer <-> Services, then my question is this. How I can assign service to tickets for users who are not registered in my OpenLDAP? and they never be set in Customers<->Services
— Nils Leideck http://webint.cryptonode.de / a Fractal project