On Fri, Apr 3, 2009 at 2:13 PM, CARNINO Daniele (FIAT ITEM)
<daniele.carnino@fiatgroup.com> wrote:
Hi Lakshan,
you should only split the auth backend like this:
# ---------------------------------------------------- #
# LDAP authentication for Customers #
# ---------------------------------------------------- #
$Self->{'Customer::AuthModule1'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host1'} = 'subdomain.domain.com';
$Self->{'Customer::AuthModule::LDAP::BaseDN1'} = 'DC=sub,DC=fiatgesco,DC=com';
$Self->{'Customer::AuthModule::LDAP::UID1'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN1'} = 'serviceuser@subdomain.domain.com';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw1'} = 'password';
# ---------------------------------------------------- #
# System authentication for customers #
# ---------------------------------------------------- #
$Self->{'Customer::AuthModule2'} = 'Kernel::System::CustomerAuth::DB';
$Self->{'Customer::AuthModule::DB::Table2'} = 'customer_user';
$Self->{'Customer::AuthModule::DB::CustomerKey2'} = 'login';
$Self->{'Customer::AuthModule::DB::CustomerPassword2'} = 'pw';
Ciao, d.
________________________________________
Da: otrs-bounces@otrs.org [otrs-bounces@otrs.org] per conto di Lakshan Fernando. [lakshan2000@yahoo.com]
Inviato: venerdě 3 aprile 2009 4.34
A: otrs@otrs.org
Oggetto: Re: [otrs] customer backend authentication
Hi every one,
Can some one help regarding this matter, please i have only able to sort this out to authenticate agents via LDAP and customer via LDAP but now i have a requirement to authenticate agent via LDAP and Customer via LDAP and DB both. i tried by googling but didn't able to sort this out.
I would be really appreciate if some on can help on this
Thanks you
Lakshan
--- On Thu, 4/2/09, Lakshan Fernando. <lakshan2000@yahoo.com> wrote:
> From: Lakshan Fernando. <lakshan2000@yahoo.com>
> Subject: Re: [otrs] customer backend authentication
> To: "User questions and discussions about OTRS." <otrs@otrs.org>
> Date: Thursday, April 2, 2009, 3:17 PM
> Thanks for the reply
>
> Matthew,
>
> the example config has only Agent LDAP and customer LDAP
> authentication only but i want to authenticate agent LDAP,
> customer LDAP and customer DB (for out side customers)
>
>
> can you please provide me if their is any config which is
> working currently
>
> thanks you
> Lakshan
>
>
>
>
>
>
> --- On Thu, 4/2/09, Matthew Coulson
> <jmcoulson@gmail.com> wrote:
>
> > From: Matthew Coulson <jmcoulson@gmail.com>
> > Subject: Re: [otrs] customer backend authentication
> > To: "User questions and discussions about
> OTRS." <otrs@otrs.org>
> > Date: Thursday, April 2, 2009, 2:51 PM
> > I posted a full configuration a few days ago, check
> the
> > archive!
> >
> > 2009/4/2 Lakshan Fernando.
> <lakshan2000@yahoo.com>
> >
> > >
> > > Hi,
> > >
> > >
> > > I want to authenticate agents via LDAP and
> > customer's via LDAP and DB (back
> > > end). have some one done this if so please kindly
> send
> > me the configuration
> > > i tried with the OTRS site examples but
> didn't
> > work out
> > >
> > >
> >
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