
Hello, Today we noticed some strange behaviour on OTRS dashboard. After user authentication, the default OTRS page was blank. We digged a lot on logs to try to understand why, but found no info. This happened only in few users. After having a deeper look, and after the deactivation of Framework -> Frontend::Agent::Dashboard and DashboardBackend###0410-RSS we finally got the OTRS properly working. The behaviour only happened on users that had this enabled on their dashboard. http://otrs.org/rss/ seems to be broken, returning errors, and disrupting OTRS. http://validator.w3.org/feed/check.cgi?url=http%3A%2F%2Fotrs.org%2Frss%2F Also, can't get Package Manager and Support Assessment to work too, returning a blank page. Can others confirm this ? or it is only my bad luck ? Cheers, --- Nuno Vieira rackspot | redefining hosting [Email] nuno@rackspot.com [Phone] +351 21 114 2300 [Fax] +351 21 114 2301 [Web] http://rackspot.com/