Re: [otrs] How to open previously closed ticket ??

It works! Thank you very much! Tuesday 05 February 2008 10:13:53 Obee, Daniel napisał(a):

Okay, then you might wanna go to the

Config Options: Ticket -> Frontend::Agent::Ticket::ViewFreeText

And change Ticket::Frontend::AgentTicketFreeText###State:  

To 'yes'.

Should do the trick :D

Greetz,

Daniel

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