otrs-bounces@otrs.org schrieb am 28.04.2004 19:32:06:
> I setup OTRS via rpm on Suse. It works wonderfully. But,
I have a few
> questions about certain aspects of it. I noticed that the setup
created a
> system account for the user "otrs". What is the default
password for this
> account? Does the OTRS software depend on this user account
and password,
> or can I change the password to something else?
>
> Also, how do I restart the cron service found at /opt/otrs/bin/Cron.sh?
> When I try to restart it via my regular user account, I get the following
> message:
>
> "No cronjobs in /home/tylerh/var/cron found! * Check the
$HOME
> (/etc/passwd) of the OTRS user. It must be the root dir of your
OTRS system
> (e. g. /opt/otrs)."
>
>
> If I try to run it as root, I get the following:
>
> "Run this script just as OTRS user! Or use 'Cron.sh {start|stop|restart}
> OTRS_USER'!"
>
> So, I type "Cron.sh restart OTRS" and still get the same
message. Can
> someone please explain what I need to do to manage my cron?
>
> Thanks,
>
>
> Tyler
>
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Hi,
im a bloody beginner in this tool (and trying 2 run
it on m$ too) so i just can offer a suggestion...
have you trie d it via su - otrs?
just 2 ct.
Li