
19 Nov
2009
19 Nov
'09
4:13 p.m.
Using 2.4.4 When an agent is ready to send a reply to a ticket and they spell check it. The spellcheck doesn't seem to do anything, you can ignore and replace words but these words are never changed in the reply so the agent then has to manually change the words in the ticket. Do other have a similar experience? Thanks, Josh.