The SetPermission Script doesn’t run properly.

I deleted OTRS for reinstall but I have another error :

Warning: Kernel/Config.pm isn't writable!

Comment:

If you want to use the installer, set the Kernel/Config.pm writable for the werserver user! Can't open /opt/otrs/Kernel/Config.pm: Permission denied

Here are the file permissions :

-rwxrwxrwx  1 apache apache  3900 Mar 28 05:01 Config.pm

I don’t understand why I have all these problems permissions.

Have you an idea, please ?

Benoit DAVAUT

	Adoptez l'éco-attitude.
	N'imprimez ce mail que si c'est vraiment nécessaire.

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From: Alessio Tosi [mailto:atosi@oki.it]
Sent: lundi 28 avril 2008 09:19
To: 'User questions and discussions about OTRS.org'
Subject: Re: [otrs] Software problem

run the SetPermission Script in otrs/scripts (or otrs/bin

and run the sql update scripts in otrs/scripts

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From: DAVAUT Benoit [FR] [mailto:benoit.davaut@volubill.com]
Sent: Friday, April 25, 2008 2:08 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] Software problem

Hello

After a first install of OTRS 2.2.6 (on Fedora Core 5), I have do that :

Service httpd start [OK]

Service mysqld start [OK]

In Firefox : http://@IP/otrs/installer.pl

And I have an error :

Software error:

Permission denied at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 83, <PRODUCT> line 4.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.

What should I do ?

Benoit DAVAUT

	Adoptez l'éco-attitude.
	N'imprimez ce mail que si c'est vraiment nécessaire.