Among the extra packages that come with OTRS that you can install via the Admin Preferences, why do a good amount of them fail to install?

Specifically:

Calendar

FAQ

File Manager

Survey

Time Accounting

WebMail

Web Watcher

Andrew Meyer

Unix Systems Administrator

314-787-0681  x39

314-565-0868 (cell)

1300 Hampton Ave.

Ste. 200

Saint Louis, MO 63139

http://www.precisionpractice.com/