Thanks for your help/info Ralf. Here's quite a different error. Not as many worker threads, but I can find no documentation about a "scalars leaked:1" error in the apache error logs.
[Thu Jan 06 15:14:29 2011] [notice] Parent: Created child process 6676
Scalars leaked: 1
Scalars leaked: 1
Scalars leaked: 1
[Thu Jan 06 15:14:35 2011] [notice] Child 6676: Child process is running
[Thu Jan 06 15:14:35 2011] [notice] Child 6676: Acquired the start mutex.
[Thu Jan 06 15:14:35 2011] [notice] Child 6676: Starting 64 worker threads.
[Thu Jan 06 15:14:35 2011] [notice] Child 6676: Starting thread to listen on port 80.
Scalars leaked: 1
Scalars leaked: 1
Scalars leaked: 1
Scalars leaked: 1
I restarted Apache but it's still consuming huge amounts of memory
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ralf Hildebrandt
Sent: Thursday, January 06, 2011 2:08 PM
To: otrs@otrs.org
Subject: Re: [otrs] OTRS slow windows server 2003.
* Panzarella, David
The CPU load will spike high occasionally, same with the output. There is about 1.4 GB of RAM constantly occupied. The largest process is a Java archiver which I don't believe is related to OTRS.
Indeed it is not :)
The next are two Apache processes totaling about 220,000K. I wonder if this is due to mod_perl.
on linux, my apaches are at about 69,000k (virtual size), also using mod_perl. Maybe they're leaking memory? Try restarting apache. But since you want to change the number of worker threads, read on.
I understand that mod_perl uses a lot of memory. I did get one DNS timeout when running nslookup.
That's bad. The first DNS server should answer quickly, otherwise some requests might take a lot of time because of the DNS queries timing out.
It looks like the server has two IP addresses, so I'm waiting to hear back from its admin about that. I also want to lower the number of worker threads. How do I go about this? And, what is a feasible number? I am new to OTRS.
That's more of an apache2 question. Look in it's config. Why are you running unix style services on Windows BTW? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebrandt@charite.de | http://www.charite.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs