Re: [otrs] Add template list to OutputFilterTextURL after upgrade to OTRS 3.1.6 from 3.0.11

Thanks mg, Have applied the patch and the errors have stopped being logged. Thanks, Mark.

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On 12/06/2012 at 07:40, Martin Gruner wrote: Hi Mark,

this is a bug, and it is already fixed: http://bugs.otrs.org/show_bug.cgi?id=8543. If you don't want to patch your system, you can ignore the messages for now and upgrade to OTRS 3.1.7 when it is available.

Regards, mg

Am 11.06.12 14:39, schrieb Mark Dissington:

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We've completed a successful upgrade to OTRS 3.1.6 but now have the error below repeatedly logged to /var/log/messages

Jun 11 11:32:40 zaphod OTRS-CGI-10[18479]: [Notice][Kernel::Output::HTML::Layout::Ascii2Html] Please add a template list to output filter Kernel::Output::HTML::OutputFilterTextURL to improve performance. Use ALL if OutputFilter should modify all templates of the system (deprecated).

I've searched everywhere for how to do what is suggested, OTRS website, both Dev and Admin manuals. But can't discover how to do what it suggests. The closest I can find is Frontend::Output::FilterText###AAAURL in Framework -> Core::Web in Sysconfig but doesn't seem to have anything to do with templates. In fact, I don't even know what a Template in OTRS context is!

Can someone point me in the right direction?

TIA, Mark.

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