Lets say that there are 3 tickets. A, B and C
If Ticket C is merged to Ticket B.
And afterwards Ticket B is merged to Ticket A.
Is it normal that when an extra email arrives for Ticket C that it will be added to Ticket B?
I would expect the new email to be added to Ticket A.
Currently my installation of OTRS 3.0.4 behaves like describe above, but it seems counter intuitive right?
Dion