Thank you for the reply.
I added a <VirtualHost> as follows:
<VirtualHost xxx.xxx.xxx.xxx:80>
User otrs
Group users
DocumentRoot /opt/OpenTRS
ServerName help.mydomain.com
</VirtualHost>
When I ran apachectl configtest, I received the following error:
"User cannot occur within <VirtualHost> section"
I'm running Apache 2.0.36 (can't get the .39 version to compile)
Can you paste in your <VirtualHost> section?
Thank you,
Dan Rau
303-394-3006 (office)
303-619-1904 (mobile)
630-566-3378 (fax)
-----Original Message-----
From: Pablo Ruiz Garcia [mailto:pruiz@ip6seguridad.com]
Sent: Tuesday, June 25, 2002 12:59 AM
To: otrs@otrs.org
Subject: Re: [otrs] Webserver (Apache) httpd.conf
Use a VirtualHost directive with a new user/group, I do that ;)
--
Pablo Ruiz Garcia (Pci)
Consultor de Seguridad - Tiger Team
IP6 Seguridad (pruiz@ip6seguridad.com)
http://www.ip6seguridad.com/pgp/pruiz.asc
----- Original Message -----
From: "Dan Rau"
The README.webserver instructions says: "Change the webserver user (normaly wwwrun) to the OpenTRS user (otrs)."
I run my webserver as user "nobody" and it is not possible to change it to something else since I have many sites hosted here that are currently using "nobody".
When replying to a support email, I get the following error:
mkdir /opt/OpenTRS/var/article/2002/06/24/30: Permission denied at ../../Kernel/System/Article.pm line 124
The ownership for those folders is otrs:users If I change ownership to nobody:nobody, it will work for this session but the next sessions tries to do the mkdir as otrs again.
Is it possible to make OTRS use nobody:nobody as my user name and group name?
Dan Rau 303-394-3006 (office) 303-619-1904 (mobile) 630-566-3378 (fax) _______________________________________________ OpenTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
_______________________________________________ OpenTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs