hi shawn thanks for dropping by! :-)

As I have already told the admins and mods here that I will not pursue this Linux thread any further (since this is an OTRS forum J ) I am going to reply to you in the "Software error message "Invalid argument at /opt/otrs/bi n/cgi-bin/../../Kernel/System/Log.pm line 83, <PRODUCT> line 4" thread.

 

I would really appreciate a response from you, especially regarding how to make the changes I want in Kernel/Config.pm . Thanks J

From: Shawn Beasley <shawn.beasley@otrs.com>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Monday, 17 August, 2009 21:56:21
Subject: Re: [otrs] SSH

Hi,

Sorry to drop in so late to this question.

On 17.08.2009, at 12:41, Lev Davidovich wrote:

Thanks man will do.
 
Is SSH the only way of making changes to the Kernel/Config/Files/ZZZAuto.pm file? Or are there other connection methods I can try?

You may never ever make manual changes to the Kernel/Config/FIles/ZZZAuto.pm file. This file is automatically generated, and will be overwritten :) So, this file will always be modified by the Sysconfig (Admin->Sysconfig) Manual changes can be made to Kernel/Config.pm. I wish you good luck with your shiny new linux knowledge and lots of fun with OTRS. PS: Why do you even want to edit the ZZZAuto.pm? Just  curious :D Habe a great evening!


--

Shawn Beasley
Senior Support Engineer
 
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