[otrs] Customer User Backend and LDAP

20 Feb 2004

      HI All!

I use for storage of Customer Users LDAP (openldap).
Records in LDAP are stored in the coding utf-8.

When the user having entered the a login and the password is included into
system, it sees a line:
Welcome "givenname" "sn" (e-mail address)

"givenname" and "sn" are in the coding utf-8, though
$Self->{DefaultLanguage} = 'ru';
$Self->{DefaultCharset} = 'cp1251';

I.e. "givenname" and "sn" it is not dependent from DefaultCharset have the
coding utf-8.

How to make, what "givenname" and "sn" at a conclusion to the screen changed
the coding on DefaultCharset?

Please help me.

Regards,
Mikhail Kravchuk
Entri ltd.