The problem I have this… is when I go to update Perl from a
repository, it’ll break the install and overwrite the update from CPAN.
My concern isn’t how to use CPAN, my problem is having to use it
at all, due to the nature of running a RHEL/CentOS system… RedHat & CentOS
release patches & updates via RPM. Doing source installs on those systems
is a nuisance due to the possibility of RPM’s overwriting such installs. Additionally,
doing an update from CPAN will often try to upgrade Perl to the latest version
of Perl, which again, RHEL/CentOS do not use on purpose. My point is, I don’t
want to break my entire systems perl libraries that are installed via RPM. It
will mess with the systems in ways that I cannot count on two hands.
If OTRS creates an RPM for download and advertises it for use
with RHEL/CentOS 5, then maybe it should truly work with those systems out of
the box. If I had the .spec file or .src.rpm I’d recompile the RPM to use the
older version that is the default for CentOS/RHEL. Which brings up the second
question I had…
Why the need for the newer version? What is required that isn’t
in the older version?
Regards,
Tony E.
Manager of Hosting Services
CWIE, LLC
From: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] On Behalf Of Michiel Beijen
Sent: Sunday, November 01, 2009 7:17 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Perl CGI version problem
Hi Tony,
In this case you could best install
the latest CGI version using CPAN.
execute the following as root:
# perl -MCPAN -e shell
cpan> install CGI
this will install the latest CGI
version right off the CPAN.
--
Michiel Beijen
R&D
OTRS AG
Norsk-Data-Str 1.
61352 Bad Homburg
Deutschland
T: +31 (0) 6457 42418
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Homburg, Commercial register: 10751, Tax ID: 003 240
97505 Chairman of the Board: Burchard Steinbild, Managing Board: André
Mindermann (CEO), Martin Edenhofer
CU@ IIR Service Desk Forum in Mainz (Germany) and get to know
more about OTRS at booth no. 12 from Nov 24-25, 2009!
On Sun, Nov 1, 2009 at 10:50 AM,
Tony Evans <tonye@cwie.net> wrote:
Hi there,
I'm running CentOS 5.4 and
downloaded and installed OTRS 2.4.5 via the RPM available on your site.
When running ./bin/otrs.checkModules, I get
the following issue:
./ otrs.checkModules
o CGI............................failed!!! Version 3.15 installed
but 3.33 or higher is required!
Perl::CGI comes with the base Perl package
in RedHat based distros such as CentOS... Thus,
rpm -qa | grep -i '^perl-5'
perl-5.8.8-27.el5
However, no matter what software repository
I use with 'yum', there is no higher version upgrade for Perl. So there's
no possible way for me to use mod_perl with CentOS/RHEL 5.* because OTRS' requirement
is too high. Is there a way to make it work? What is the
requirement that is in version 3.33 and not the lower 3.15 version that OTRS
makes use of? At this time, it is pointless for me to upgrade OTRS from
2.3.x or else I suffer breaking and slowing down my OTRS installation.
Regards,
Tony E.
Manager of Hosting Services
CWIE, LLC
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