Dear Robert,

On 03.05.2011, at 16:19, Robert Butler wrote:
Is there a significance to linking tickets to changes or workorders other than reference?  I don't see how I can create a condition based upon a ticket state.

This is just not implemented yet and discussed on otrsteam.ideascale.com =)

Cheers, Nils

-- 
Nils Leideck
http://webint.cryptonode.de / a Fractal project