
2 Apr
2004
2 Apr
'04
9:03 a.m.
Hi Ingvar, On Fri, Apr 02, 2004 at 10:05:22AM +0200, Ingvar Hagelund wrote:
Now, what we want is that a customer user with one CustomerID should be able to access all tickets from all other customer users with the same CustomerID, if he is member of the appropriate groups.
It's easy. :) Just give the customer users/group the same customer id. Each customer will see all ticket with the same customer id in customer panel. PS: Maybe you need to update the customer id in ticket table after changeing the customer id if the customer users.
Ingvar
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