Hello everyone.<br>I have read that we can authenticate agents against LDAP I found some code in :<br>&quot;<a href="http://doc.otrs.org/2.2/en/html/x1643.html#configuration-agent-auth-backend-ldap">http://doc.otrs.org/2.2/en/html/x1643.html#configuration-agent-auth-backend-ldap</a>&quot;<br>
My questions are:<br>1- This code should be inserted where??? (I thing that should be on Config.pm but where)<br>2- When is said to take care about the Net::LDAP how can I confirm if it&#39;s installed or not?<br><br>Thank you everyone.<br>
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