The following script does not do what you want, but can probably be adapted to work with customers

/otrs/scripts/syncuser_csv2otrs.pl 

On Sat, Apr 23, 2011 at 7:48 PM, Muhammad El-Sergani <msergani@gmail.com> wrote:

LoL.. then I think you misunderstood my original question.

I'm moving from no trouble ticketing system... to OTRS.

So our emails are full of customers' emails etc...

What I was looking for was a way to easily add a preconfigured customers' list to OTRS, instead of using the GUI to manually add one-by-one. A .csv file would suffice, upload it and let OTRS do the rest.

Thanks and Best Regards,
Muhammad El-Sergani.

On Sun, Apr 24, 2011 at 1:43 AM, Gerald Young <crythias@gmail.com> wrote:

I'll wait until you actually implement OTRS to respond, then. :)

On Sat, Apr 23, 2011 at 7:39 PM, Muhammad El-Sergani <msergani@gmail.com> wrote:

Nothing yet actually.. waiting to see what i can do with OTRS first.

Thanks and Best Regards,
Muhammad El-Sergani.

On Sun, Apr 24, 2011 at 1:27 AM, Gerald Young <crythias@gmail.com> wrote:

What holds your customer list?

On Sat, Apr 23, 2011 at 6:52 PM, Muhammad El-Sergani <msergani@gmail.com> wrote:

Thanks Gerald,

But I'm not sure I quite understand what you mean.. Could u elaborate more?

On Sunday, April 24, 2011, Gerald Young <crythias@gmail.com> wrote:
> Probably the best thing is to link to the database that has the customer list...
>
> On Sat, Apr 23, 2011 at 5:00 PM, Muhammad El-Sergani <msergani@gmail.com> wrote:
> Hello,
> Is there a way to add alot of customers, batched all together, instead of one-by-one?
>
> Also, could I for one customer, add more than one email address?
>
> Thanks and Best Regards,
> Muhammad El-Sergani.
>
>
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>

--

Thanks and Best Regards,
Muhammad El-Sergani.
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