Hi, i’ve finally get the authentications via
ldap.
Now, I want every user of my AD to be able to log
in to otrs. Actually I have to insert manually the customer to db, than he can
log-in successfully. If I don’t insert it manually, I got the message “panic,
no user data”.
How can I solve this?
Thanks
. . . . . . . . . . . . . . . . . . .
B.T.V.
s.p.a.– Sistemi Informativi
Via Luca della Robbia
60
36100 – Vicenza
– Italy