Hello,

I am using OTRS on a linux box. We recently changed on company mail to google and now am unable to send/receive mail to OTRS. I can view the mail in my google account but it is not making it to OTRS.  Where in the otrs directory can I view the mail host name?  Is there a setting to select SSL?

 

PostMaster Mail Account Settings:

Type:pop3s

Password:xxxx

Host:pop.gmail.com

Trusted:yes

Dispatching:Dispatching by specific Queue

Queue:Support

Valid:valid

 

 

Incoming Mail (POP3) Server - requires SSL:	pop.gmail.com Use SSL: Yes Port: 995
Outgoing Mail (SMTP) Server - requires TLS:	smtp.gmail.com (use authentication) Use Authentication: Yes Use STARTTLS: Yes (some clients call this SSL) Port: 465 or 587