[otrs] Link already exists between these two objects in opposite direction Error while running DBUpdate-to-2.3.pl

18 Nov 2008

      Hi,
I'm trying to upgrade our OTRS 2.2.6 to the latest 2.3.3.  When I ran
the DBUpdate-to-2.3.pl script in the UPGRADING instructions, I got the
following error:

ERROR: OTRS-DBUpdate-to-2.3-10 Perl: 5.8.8 OS: linux Time: Mon Nov 17
23:06:49 2008

 Message: Link already exists between these two objects in opposite direction!

 Traceback (11006):
   Module: main::LinkAdd (v1.20) Line: 527
   Module: main::MigrateLinkObject (v1.20) Line: 389
   Module: ./DBUpdate-to-2.3.pl (v1.20) Line: 100

What does this mean? How do I fix this? Can it be ignored?

Any help would be appreciated.
-Chris

[otrs] Link already exists between these two objects in opposite direction Error while running DBUpdate-to-2.3.pl

Chris Williams