Hello!

 

Last time i wrote:

 

>   I am using ORTS in spanish, but i still get the english “sentence Sent

>   new password to: whatever@whatever.com”  when i request for a new

>   password in the login page.  I tried to translate this sentence in the

>   /otrs/Kernel/Language/es.pl  file but i didn't find it.  ¿Can anyone

>   tell me how can i translate it?

 

The answer you gave was for the content and subject of the email responding the new password (it helped anyway), but what I need is to change the message that comes up in the login page, the sentence in red color over the username fieldtext that says "Sent new password to: whatever@whatever.com", when i request for a new password in the login page.

 

There is another thing: i tried to change (translate) the text of the status on a ticket from admin.->status, but then when a client Create a new ticket an error comes up.

At the bottom of the admin->status page appears this message:

 

"Attention: Take care that you also updated the default states in you Kernel/Config.pm!

See also: http://doc.otrs.org/cvs/en/html/state.html",

but such page doesn't exist, and I dont know what should i do in the Kernel/Config.pm file to make the changes of the ticket's status work.

 

Thanks!

 

 

 

Carlos Andrés Cardona

Analista de Informática

Centro de Tecnologías de Información y Comunicación

 

Universidad Pontificia Bolivariana

Circular 1 No 70-01 Bloque 9

Medellín COLOMBIA

Tel:  +57 4 415 9006

Fax: +57 4 230 6164

carlos.cardona@upb.edu.co

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