RE: [otrs] Apache ERROR: MaxRequestsPerChild (found problem)

hi there. thank you very much. i have just made the changes. still havent checked if its restaring. thank you

From: "Ron Plasse" Reply-To: "User questions and discussions about OTRS.org" To: "User questions and discussions about OTRS.org" Subject: RE: [otrs] Apache ERROR: MaxRequestsPerChild (found problem) Date: Tue, 17 Jul 2007 13:10:31 -0700

Hello,

This one ended up being a little tricky to solve. In http.conf the setting "MaxRequestsPerChild" is set to zero. However at the end of http.conf is an "include" statement that points to "<DRIVE>/OTRS/otrs/scripts/apache2-httpd-new.include.conf". In the file "apache2-httpd-new.include.conf" the parameter "MaxRequestsPerChild" is set to 400. I have set this to zero and the issue went away.

Regards,

Ron

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Steven Carr Sent: Tuesday, July 17, 2007 10:14 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Apache ERROR: MaxRequestsPerChild (found problem)

You could also try setting MaxRequestsPerChild in httpd.conf to "0" this will prevent the process from being restarted after X requests.

The only disadvantages are:

...

Setting MaxRequestsPerChild to a non-zero limit has two beneficial effects:

- it limits the amount of memory that process can consume by (accidental) memory leakage; - by giving processes a finite lifetime, it helps reduce the number of processes when the server load reduces.

So you might want to schedule an Apache service restart maybe once a week, once a day depending on how tidy OTRS is with memory usage.

Steve _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

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