Hi all, well, i've this strange problem and i'm sure you gonna help me :-). - the problem is: when i run -though web- installer.pl or index.pl i'm getting this error message: "Function not implemented at /usr/local/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 93." - this is the environment that i'm gonna install OTRS on: FreeBSD 7.1. -Jailed-. Webserver: lighttpd-1.4.22 Perl version: v5.10.0 perl-OTRS modules: ./otrs.checkModules " o CGI............................ok (v3.43) o Date::Pcalc....................ok (v1.2) o Date::Format...................ok (v2.22) o DBI............................ok (v1.607) o DBD::mysql.....................ok (v4.010) o Digest::MD5....................ok (v2.38) o Crypt::PasswdMD5...............ok (v1.3) o LWP::UserAgent.................ok (v5.826) o IO::Scalar.....................ok (v2.110) o IO::Wrap.......................ok (v2.110) o MIME::Base64...................ok (v3.07) o Mail::Internet.................ok (v2.04) o MIME::Tools....................ok (v5.427) o Net::DNS.......................ok (v0.65) o Net::POP3......................ok (v2.29) o Net::POP3::SSLWrapper.......not installed! (not required / for SSL connections) o Net::IMAP::Simple..............not installed! (not required / for IMAP connections) o Net::IMAP::Simple::SSL......not installed! (not required / for SSL connections) o Net::SMTP......................ok (v2.31) o Authen::SASL................ok (v2.12) o Net::LDAP......................not installed! (not required / for directory authentication) o GD.............................ok (v2.41) o GD::Text....................ok (v0.86) o GD::Graph...................ok (v1.44_01) o GD::Graph::lines............ok (v1.17) o GD::Text::Align.............ok (v1.18) o PDF::API2......................ok (v0.73) o Compress::Zlib..............ok (v2.015) o XML::Parser....................ok (v2.36) " this is the first time i'm getting this with OTRS, and i'm struggling since 2days to solve it. appreacitaced your help in advance. -- Jerais A. Al-Jeraisy, RHCE Sr. Systems Specialist email: root@jerais.com website: http://www.jerais.com "Knowledge is power, and power corrupts. Study hard, Be evil!" --unknown