Ah thanks for the tip, but they are on separate machines. -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Martin Edenhofer Sent: Thursday, August 13, 2009 10:02 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Inline Images Hi Mik, On Aug 13, 2009, at 18:55 , Mikola Rose wrote:
That's what I thought, looks great! Now if I could get it to do that on my install.
I am doing testing on an installation that was updated from 2.3 if that makes any difference.
Any ideas on how I can trouble shoot this?
Not really. ;) If you have both, live and test installation on one machine, you need to take care to set the correct "/otrs-web/" directory (alias). Because if you running OTRS 2.3 and OTRS 2.4 on one machine "/otrs- web/" could point to your OTRS 2.3 installation. This means AJAX and rich text editor of OTRS 2.4 will not work. Just my 2 cents.. ;) Normally rich text should work out of the box. -Martin --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/