[otrs] Change number of lines sent in notifications

In OTRS 1.3.x how do I change the number of lines of a customer response sent in the agent notification. Right now it seems to 16 lines (or near that), but we'd like it to be a very large number so we always see the entire message. Where does this get set? I didn't see it in Config.pm -- Wes Plate Automatic Duck, Inc. http://www.automaticduck.com