[otrs] How to make Report - Queue, Ticket, Reply?

Hi I am trying to make a report from OTRS DB/ Stats. For a particular queue in a particular date range what was the issues reported by customer and what was its answer by the agent. I am table to find the table in which customer issue is logged with ticket number and auto acknowledgment text. But unable to find agents answers. Please help. regards, amit Your Mail works best with the New Yahoo Optimized IE8. Get it NOW! http://downloads.yahoo.com/in/internetexplorer/