31 May
2006
31 May
'06
8:23 p.m.
Hello, , On Tue, May 30, 2006 at 01:38:55PM +0200, Dragan Zubac wrote:
Is it possible to configure OTRS to start with ticket numbers from 1 with autoincrement set to 1 ? So,just plain 1,2,3,etc...?
No, the SystemID is allways used for ticket numbers if the shipped ticket number generators are used. But you can write your own ticket number generator, its not to heavy.
Dragan
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