2 Apr
2006
2 Apr
'06
5:03 p.m.
Tom French wrote:
I want to change the file (code) that sends the email, so I can put The required IP or UNC name. We do not have this hosted on our website, it is Behind our firewall and will not be on a public IP.
So if I could find the code section that sends the email to a customer or agent Telling them they can view or adjust this ticket by clicking on the link in the email. I believe my issue will be resolved.
You can set the FQDN in Kernel/Config.pm: $Self->{'FQDN'} = 'yourhost.example.com'; Would that help? Nils.